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Returning items guide

RETURN ORDER GUIDE

By submitting your details below you accept that a customer has requested a return order in our store and may require a pick up (expense of pick up to be determined by outcome of reason for return code)

 

Please use this form to place in the customer order when delivering goods to your customers.

*A PRINTABLE VERSION OF THIS RETURN ORDER IS AVAILABLE UNDER RETURNS POLICY  AT THE FRONT OF THIS WEBSITE- READ THE POLICY CAREFULLY BEFORE INCLUDING THE FORM WITH YOUR DELIVERY 

This return order must be completed by customer when returning goods and then emailed to our office for further processing of credits or payments (depending on the outcome of the internal decision made). 

Email accounts@sosocoglobal.com.au with any completed return order guides once received.

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PLEASE SUBMIT THIS FORM AFTER YOU HAVE RECEIVED A REQUEST FOR RETURN BY OUR OFFICE WITH THE AUTHORISATION CODE STATED ON YOUR EMAIL.  

 

Please include your RMA Number = Return Authorisation